Privacy Policy

1. INTRODUCTION

BBQ Rush respects your privacy and is committed to protecting it through our compliance with this policy.

This privacy notice (our “Privacy Notice”) describes the types of information we may collect from you or that you may provide when you visit the website www.bbq-rush.com (our “Website”) (including to place an order), subscribe to our email/ SMS/ MMS programs, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On our Website (including to place an order)
When you subscribe to our Email, SMS/ MMS programs
In our restaurant or place a Phone In Order
If you provide feedback regarding your service experience
In email, text, and other electronic messages between you and us.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or to participate in BBQ Rush’s subscription programs. By accessing or using our Website, by participating in BBQ Rush’s subscription programs, or by placing a Phone In Order, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website, or subscription programs, or by placing a Phone In Order after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

2. CHILDREN UNDER THE AGE OF 13

Our Website and participation in BBQ Rush’s subscription programs are not intended for children under 13 years of age, and we are unable to accept Phone In Orders from children under the age of 13. No one under age 13 may directly provide any information to or on the Website, and no one under age 13 may place a Phone In Order. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on our Website, or through any of our subscription programs, or place a Phone In Order, including providing your name, address, telephone number or email address. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. If you believe we might have any information from a child under 13, please contact us at the Contact Information below.

3. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Generally

We collect several types of information from and about users of our Website, and guests who choose to subscribe to our programs (“Personal Information”):

By which you may be personally identified, such as first and/or last name, postal address, e-mail address, telephone number, and credit card information (for payment information only)
That is about you but individually does not identify you, such as date of birth, wedding anniversary date, gender, order details and history, and other information about your use of our Website and subscription programs; and/or
About your internet connection, the equipment you use to access our Website and and usage details.

We collect this information:

Directly from you when you provide it to us;
When you place an order in our restaurant;
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, device information, and information collected through cookies, web beacons, and other tracking technologies;
When you place an order for our restaurant with a third party restaurant delivery service;
From third party marketing companies;

Information You Provide to Us or That We Collect When You Place an Order With Our Restaurant

The information we collect from you is:

Information that you provide by filling in forms on our Website. This includes information provided when subscribing to BBQ Rush’s email and SMS/ MMS programs, or requesting more information from us;
Information that you provide when placing an order at our restaurant (including Catering Orders), which may include your name, and your address and phone number (for Catering Orders);
Details of your orders if you create an account for online ordering or subscription programs and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website;
Details about your organization if you request BBQ Rush’s support your organization’s fundraising activities, including any information on tax forms submitted to verify your non-profit status;
Records and copies of your correspondence (including email addresses), if you contact us;
Information that you provide when signing up for a contest or promotion sponsored by BBQ Rush, which may include your name, phone number, email address, and other information requested when you sign up for the contest or promotion;
When you provide feedback regarding your experience in our restaurant;
Your responses to surveys that we might ask you to complete for research purposes; and
When you report a problem with our Website.

Information We Collect From Third Parties

We may also collect the following information about you from third parties:

When you place an order for menu items from our restaurant through a third party restaurant delivery service, that service may provide us with your contact information and other details of your order; and
Information (including Personal Information) about consumers that may have an interest in our products and services that we use to better market our products and services, including through targeted (behavioral) marketing on social media channels.

We do not control the third parties’ collection and use of any information provided by these third parties. We handle the information received from these third parties in accordance with this Privacy Notice.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website and Mobile Application or when you visit our restaurant, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns:

Details of your visits to our Website. We collect traffic data, location data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access and use on the Website; and
Information about your computer and internet connection, i.e. your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

Understand how our guests use and enjoy our restaurant and menu items;
Store information about your preferences, allowing us to customize our Website according to your individual interests;
Maintain your subscription program account;
Speed up your searches; and
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can configure your computer or mobile device to refuse all or some cookies, or to alert you when cookies are being sent. However, if you choose to refuse cookies you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu.
Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Rubio’s (or a third party service provider on our behalf), for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third Party Cookies. Some content or applications, including advertisements, on our Website and Mobile Application are served by third-parties, including advertisers, ad networks and servers, content providers, application providers, and social media sites. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should contact the responsible provider directly. For information on how you can consent or withdraw your consent to receive targeted advertising from many providers, please see our Choices About How We Use and Disclose Your Information.

We also use Closed Circuit TV cameras to collect images of our guests in our restaurants in order to protect the rights, property, or safety of BBQ Rush’s, and our team members, guests, or others.

4. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:

To present our Website and their contents to you;
To provide you with information, menu items, or services that you request from us;
To allow you to subscribe to our programs and receive its benefits;
To provide you with notices about your BBQ Rush’s subscription program or online ordering account, including notices about your or order status;
If you use our catering services, to contact you via phone about new promotions regarding our catering services;
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our services;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Website, subscription programs, online ordering account, or any products or services we offer or provide through them;
To fulfill any other purpose for which you provide it;
In any other way we may describe when you provide the information; and
For any other purpose with your consent.

We may also use your information to contact you (including through interest-based (behavioral) advertising and other targeted advertising) about our own or third parties’ products and services that may be of interest to you, such as new and limited availability menu items and special offers on menu items and services. If you do not want us to use your information in this way, please see Choices About How We Use and Disclose Your Information.

5. DISCLOSURE OF YOUR INFORMATION

We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this Privacy Notice:

To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support our business, including those that help us manage BBQ Rush’s subscription programs, process online orders, or provide us with marketing and advertising services;
To third party organizations that we may partner with for fundraising activities;
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of BBQ Rush’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by BBQ Rush’s about our restaurant guests are among the assets transferred;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; and
With your consent.

We may also disclose your Personal Information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply our Website terms of use, participation rules for BBQ Rush’s subscription programs, terms of sale, and other agreements, including for billing and collection purposes (for corporate accounts); and
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BBQ Rush, our team members, guests, or others. This includes exchanging information with other companies and organizations for the purposes of deterring crime, fraud protection, and credit risk reduction.

6. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We do not control the collection and use of your information collected by third parties described above. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your Personal Information:

· Tracking Technologies and Advertising. You can set your browser or your mobile device to refuse all or some cookies, or to alert you when cookies are being sent. However, if you choose to refuse cookies you may be unable to access certain parts of our Website or use our Mobile Application.

· Promotional Offers from BBQ Rush. If you are a member of BBQ Rush’s subscription program or otherwise have an online account with us, we may use your contact information to promote our own and third parties’ products and services. If we have sent you a promotional email or text, you may click the unsubscribe link at the bottom of that email or text to be omitted from future promotional email and text distributions. This opt out does not apply to emails related to a transaction, such as emails related to a restaurant order or product service experience, or emails related to your relationship with BBQ Rush’s, such as an email to help you reset your password or for us to respond to an email from you.

You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info). We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.

7. ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your Personal Information by logging into the Website and visiting your “Profile” page. You may also notify us through the Contact Information below of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

8. STATE-SPECIFIC PRIVACY RIGHTS

The law in some states may provide you with additional rights regarding our use of Personal Information. To learn more about any additional rights that may be applicable to you as a resident of one of these states, please see the privacy addendum for your state that is attached to this Privacy Notice.

9. DO NOT TRACK SIGNALS

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. Because there is no standard for these signals at this time, we currently do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

10. DATA SECURITY

We have implemented security measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All payment transactions are performed by our third-party payment processor, who must comply with appropriate industry standards to protect your payment information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we take security measures to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

11. CHANGES TO OUR PRIVACY NOTICE

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page with a notice that the Privacy Notice has been updated on the Website’s home page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your subscription program (if applicable) or other email contact information we may have about you and through a notice on the Website’s home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and reviewing this Privacy Notice to check for any changes.

12. CONTACT INFORMATION

If you have any questions, concerns, complaints or suggestions regarding our Privacy Notice or our privacy practices, have any requests related to your Personal Information pursuant to applicable laws, or otherwise need to contact us, you may contact us at contact information below or through the “Contact” page on our Website.

BBQ Rush
Attn: Consumer Privacy
5151South Country Club Road
Tucson, AZ 85706
(520) 841-4527
bbqrush@aol.com